- The Village has limited parking spaces and narrow streets that have to be cleared for AC Transit buses and other through traffic. During unloading and loading of your furniture or moving containers, you are responsible for not blocking the traffic. Please try to use your reserved space (approx. 7.5’ x 16’), ask your neighbors about using their spaces, or use the Guest spaces. Please do not drive cars, trucks, or trailers on the lawn or sidewalks as you may break underground water lines and be charged for the damage.
After you have completed all requirements of your rental agreement with the Cal Housing office, you will come to the Village Office in Albany on the day of your scheduled move-in to receive your keys, parking assignment, provide your contact information, and receive and review other important village information. You may pick up keys later but you will be charged rent per your contract. If you have pre-arranged for an after-hours move-in, you will contact your Community Advisor at 510.224.8298.
NOTE to tenants moving into buildings 100-117: Due to the structure of townhouses in these buildings, the stairwell cannot accommodate queen-size box springs. Tenants are advised to use a split or adjustable bed frame for queen size beds.
Contact Information & Apartment Access Sheet
Fill out the Contact Information Sheet with your email address, and emergency contact information. The access list can be left blank and added to as you have people come visit who may need to be let in if locked out. You may request others, like family or babysitters to have access. If you no longer want someone to have access to your apartment, please notify the Village Office. This list allows people to enter your apartment with a loaner key, so be sure to keep it updated!
Apartment Condition Form
Fill out the University Village Apartment Condition Form (to document the condition in which you found the apartment at move-in) and return it to the Village Office within 5 days of moving in.
Update in Cal Central
Update your student University address by changing your address online at Cal Central
Keys, Extra Keys & Lost Keys
You are provided with two keys (or two sets of keys if you have a keyed backdoor).
Duplication of University of California keys is prohibited
Any additional keys must be ordered through the Village Office by filling out a maintenance request. The cost is a one-time fee of $9 for each key and will be charged to your CARS account or rent.
For security reasons, if you lose a key outside your apartment, please inform the village office and we will have your locks changed and issue new keys. A fee of $65 will be charged to your CAR account or rent. (Please note that this fee also applies if all keys issued to you or purchased by you are not returned when you vacate your apartment on your move-out day.)
Your Parking Space Assignment
Your parking space assignment will be provided at the time of move-in. Each apartment is assigned to one reserved parking space. See Vehicles and Parking for further information and policies.
Provide the office with your contact and vehicle license plate number, which will be used during time of emergencies when we may need you to move your vehicle. (Always have your current contact information on file with the office.)
While moving, please do not drive cars, trucks, or trailers on the lawn or sidewalks. Underground water lines could be broken and you will be charged for any damages.
Building and Apartment Number
The office needs to know your building and apartment number in order to conduct daily business (e.g., keys, maintenance, and other requests made for your apartment). This information, along with your laundry room number and mailbox location number is included on the Village Move In Packet information sheet provided to you at move-in.
The United States Post Office (USPS) uses the street address and apartment number for mail (e.g., 735 Ohlone Ave., apt 408). Please do not add building number to mailing address.
Mail Box Locations
Mailboxes are found in central locations for each building. Your apartment front door key will open both the mailbox and the laundry rooms, as well as the two village study rooms.
East Village mailboxes are located on the outside wall of your laundry room. (The box next to your front door is for newspapers, fliers, etc.)
West Village mailboxes are located under the staircase of the building.
Make sure your mail is sent to your own mailing address—the Village Office is unable to accept any mail or packages for residents.
If you receive someone else’s mail, please write “Return to Sender” on the envelope, cross off the bar codes and drop it in the blue U.S. Postal Service mailbox (there is one in front of the village office).
Change of Address with the US Post Office
Fill out a USPS Change-of-Address card at least two weeks before you move out so that the new tenants will not receive your mail (you will no longer have access to your mailbox once you move out). You may change your address online by going to the USPS website.
The apartments are wired with live direct data cabling and ports. You may not move this port, open the port plate, add extensions, or nail/staple corded extensions to the wall. If modifications are left behind after move-out, you will be charged for removal.
For assistance with activating your connection visit Student Technology Services. You may call Student Technology Services at 510.642.HELP (4357), or visit the Village Academic Center for additional assistance. The Village study center is located at Bldg. 160-Apt 105, and is equipped with Wi-Fi.
AT&T is the only service provider who is allowed to install your telephone service at University Village. Call 800.310.2355 or visit AT&T for installation.
Telephone Wiring: Pursuant to Civil Code Section 1941.4:
The University is responsible for installing one usable telephone jack and for placing and maintaining the inside telephone wiring in good working order in residential dwellings.
The tenant remains responsible for the telephone and wiring between the telephone and the telephone jack.
If there is a problem with the telephone service, the tenant must notify AT&T at 800.303.0103 as well as the Village Office. AT&T will determine the cause of the problem. If the repair is determined to be the responsibility of the University, the resident will be reimbursed for repair charges to their CARS account upon presentation of the actual bill.
If the tenant does not report such problems to the University (Village) and incurs a cost arranging a repair, the University shall not be liable for reimbursement to the tenant.
Internet Protocol TV Streaming
UC Berkeley has partnered with Comcast and IPTV and provides online streaming to thousand on On Demand shows, movies and live TV using your CalNet credentials.
Getting stared is easy:
- Go to xfinityoncampus.com (link is external)
- Enter University of California, Berkeley in the search field
- Log in using your CalNet credentials
- Once authenticated, start watching
The Village allows for the purchase and installation of satellite dishes by University Village residents. The guidelines listed below are established in accordance with the FCC regulations for satellite dishes. The contracted resident and installer must abide by the conditions listed below regarding the installation and use of satellite dishes.
Notify the Village Office at 510.526.8505 in advance of plans to have a satellite dish installed. Maintenance staff will inspect your unit and provide specific installation guidelines to be followed by your installer. Satellite dishes may be no larger than 1 meter (39.37 inches) in diameter.
The contracted resident is responsible for the installation/removal of the satellite dish as well as all costs related to the purchase and maintenance of the satellite dish agreement with the provider. Any damages resulting from satellite dish hardware installation (including damages from attaching the dish or running cable into the unit) or removal will be charged to the tenant.
Place satellite dishes on porches and balconies only. No satellite dish is to be installed on any roof or permanently attached to any exterior walls, railings, poles, etc. without written permission by the Village Office.
If the contracted resident wishes to attach a satellite dish to their porch balcony railing, they may do so by utilizing a “C” clamp or other pre-authorized clamp which does not require drilling into the exterior walls. Alternate attachment recommendations may be approved by Village maintenance staff during the pre-installation appointment.
Do not staple cable from the satellite dish to the TV to the building exterior. Run the cable into the apartment as close to the dish placement as possible. The hole in the building exterior must be water and pest proof.
Do not cut down, trim or remove trees or shrubs to increase reception of a satellite dish.
We will re-inspect each satellite dish installation within one week of its installation by the resident or satellite dish provider. Any non-compliance with the guidelines listed above may result in the requested removal of the satellite dish by the contracted residents until the satellite dish is installed utilizing these guidelines.
Install only one satellite dish for use by each apartment. No coaxial splicing by neighboring apartments is permitted. All unapproved satellite dishes (without Village Office approval) will be removed at tenant’s expense.