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General Information

Who to Call: Quick Reference Guide

Fire or Medical Emergencies

Landline 911 | Cellphone 510.642.3333*

Non-Urgent Police, Fire or Medical

UCPD 510.642.6760

After-Hours Emergency Maintenance


Maintenance Requests

Online Maintenance Request Form at:

Village Office 510.526.8505 |

General Information, Questions, Problems, Extra Keys, Lock-outs during Office Hours

Village Office 510.526.8505 |

After-Hour Lock-outs

(Fees apply: see Lock Outs section)

Community Advisor (CA) on Duty 510.224.8298

Billing and Rent Payments

Cal Student Central 510.664.9181 |

Student Affairs Cashier 510.642.1524 |

Apartment Transfers/Leasing/Contracts

Cal Housing 510.642.4109

Village Staff

The Village employs maintenance workers, custodians, gardeners, administrative staff, residential programs staff, recreation instructors and a variety of student workers. For contact information visit Village Staff

  • The maintenance staff reconditions vacant apartments and makes apartment repairs.
  • The custodial staff provides custodial services for apartment turnover, the community laundry rooms, and the administrative offices.
  • The grounds staff maintains the lawn areas, courtyards, parks, playgrounds and parking lots.
  • The community advisors (CAs) are Village residents who serve as a resource (and after-hour resource) to residents and assist with mediating and resolving Village-related issues. CAs plan social and educational events and programs to help build a sense of community.
  • The administrative team staffs the Village Office to support your needs as residents on-site including: submitting maintenance requests, answering common questions, directing residents to resources, and addressing security concerns.