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General Information

Who to Call: Quick Reference Guide

Fire or Medical Emergencies

Landline 911 | Cellphone 510.642.3333*

Non-Urgent Police, Fire or Medical

UCPD 510.642.6760

After-Hours Emergency Maintenance

510.642.2828

Maintenance Requests

Online Maintenance Request Form at: maintenance.housing.berkeley.edu

Village Office 510.526.8505 | village@berkeley.edu

General Information, Questions, Problems, Extra Keys, Lock-outs during Office Hours

Village Office 510.526.8505 | village@berkeley.edu

After-Hour Lock-outs

(Fees *may apply: see Lock Outs section)

Albany Village Lockout Assistance: on Duty 510.703.6166

Billing and Rent Payments

Cal Student Central 510.664.9181 | studentcentral.berkeley.edu | studentbilling.berkeley.edu

Student Affairs Cashier 510.642.1524 | busops@berkeley.edu

Apartment Transfers/Leasing/Contracts

UC Berkeley Housing 510.642.4109

Village Staff

The Village employs maintenance workers, custodians, gardeners, administrative staff, residential programs staff, recreation instructors and a variety of student workers. For contact information visit Village Staff

  • The maintenance staff reconditions vacant apartments and makes apartment repairs.
  • The custodial staff provides custodial services for apartment turnover, the community laundry rooms, and the administrative offices.
  • The grounds staff maintains the lawn areas, courtyards, parks, playgrounds and parking lots.
  • The Senior Community Directors (SCDs) are full-time staff for Graduate & Family Living who serve as a resource to residents and assist with mediating and resolving resident issues. SCDs plan social and educational events and programs to help build community across all Grad & Family housing locations.  Contact us at gfl@berkeley.edu.  To stay up to date on community programs, email villageprograms@berkeley.edu to subscribe to the Village Announcements and bookmark tinyurl.com/UVAevents to check upcoming events.
  • The administrative team staffs the Village Office to support your needs as residents on-site including: submitting maintenance requests, answering common questions, directing residents to resources, and addressing security concerns.